1. Direct work of the departments in command line in accordance with company policy and objective
2. Improve & develop production work to enable competitiveness in the market and compile to GMP
3. Fine new alternatives to reduce production cost and increase quality of product
4. Specific task or project as assigned by MD
• Manage daily operations (front desk, housekeeping, food & beverage, maintenanace, etc.).
• Monitor staff performance, schedules, and training to ensure excellent service delivery.
• Implement standard operating procedures (SOPs) to improve efficiency and service quality.
• Monitor service quality, cleanliness, and efficiency in guest departments.
• Respond promptly to guest feedback and resolve any issues to maintain high satisfaction.
• Monitor budgets, costs, and operational KPIs to max