*Supervise and coordinate the unit's day-to-day user support activities, ensuring timely and accurate resolution of user problems and concerns with respect to core computer hardware and software.
*Supervise and coordinate the implementation of projects and work requests involving installation, repair, and upgrade of IT hardware and/or software, as approved by management.
*Coordinate, and monitor data security for the unit; create and maintain backups, logs, and journals, and coordinates da
1. Responsible the key account.
2. Meeting, Manage, coordinate and implement the project with customers and project member.
3. Problem solving on immediate issue, manage parties expectation.
4. Other duties are assigned.