1. Responsible the key account.
2. Meeting, Manage, coordinate and implement the project with customers and project member.
3. Problem solving on immediate issue, manage parties expectation.
4. Other duties are assigned.
• Manage daily operations (front desk, housekeeping, food & beverage, maintenanace, etc.).
• Monitor staff performance, schedules, and training to ensure excellent service delivery.
• Implement standard operating procedures (SOPs) to improve efficiency and service quality.
• Monitor service quality, cleanliness, and efficiency in guest departments.
• Respond promptly to guest feedback and resolve any issues to maintain high satisfaction.
• Monitor budgets, costs, and operational KPIs to max
Fully oversee and be responsible for the day-to-day managerial and financial operation of the property; including leading all managerial, administrative and technical personnel
To ensure optimum satisfaction of all occupiers of the common area and facilities of the property
To set, implement and monitor operation standards for all aspects of the property’s management in cooperation with the client to ensure the efficient running of the property
To monitor and evaluate the performance of all m