Handle all the inbound and outbound calls for Customer properly and promptly in the operation center.
Follow up with customer request within specific time frame and up to good quality standard
Understand customer needs and provide comprehensive solution, enabling the customer to enjoy the professional service Delivery of quality service to meet the productivity benchmark and service standard
Provide excellent and high-quality customer service to customer via phone, email, 24 มกราคม 2562
Manage productivity and quality of Reverse Management Customer Service and Telesales team.
Maintain and build good communication with customer both inbound and outbound call.
Establish team and department processes and procedure.
Responsible for identifying and implementing ideas for improving department/team processes and procedures.
Monitoring Reverse management team to handle customer inquiries, request and complaints with the service standard.
Co 24 มกราคม 2562
ABOUT THE ROLE OF Management Trainee
The aims are to provide opportunities for young, robust, dynamic and ambitious individuals to develop a balance of functional leadership excellence, sales leadership skills, managerial skills and a sharp commercial perspective, which will enable them to be employed as Fitness First Management Trainee, fully equipped to deal with the numerous challenges demanded of the position.
Our Management Trainee hold the keys to our US$2 -3 million Clubs and are f 24 มกราคม 2562