Handling incoming calls, direct calls, take messages and fax messages
Greet customers & provide information
Assist with customer enquiries by telephone, e-mail & in person
Complete customer registration procedures & general administrative
Allocate room to customers
Receives & maintains reservation in accommodation venue
Perform cashiering & processing all guest charges during their stay
Tidy & maintain the reception area
-Guest service and information giver
-Be able to use and understand the room schedule
including reservation system checking
-Check-in / Check-out
-Be able to support and work with Front Office
-Coordinating with other departments