Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests.
Secure payment; activate/reissue room keys.
Verify/adjust billing for guests.
Communicate to appropriate staff when guests are waiting for an available room.
Coordinate with Housekeeping to track room status and guest concerns.
File guest paperwork or documentation.
Operate telephone switchboard station.
Run and check daily reports, contingency lists, and credit card au 17 ธันวาคม 2561
To ensure that the hotel runs smoothly and efficiently at nighttime.
Continuously monitor installed safety devices for emergency readiness and patrol public areas, restaurants, guest floors, offices, etc., ensuring the safety and comfort of all guests.
Monitor hotel employees and operations and report difficulties to management.
Ensure that hotel operational costs are strictly controlled. 17 ธันวาคม 2561