1.To perform check-in, Check-out and cashiering for hotel guests.
2.Handle reservation calls, ensuring guest needs are met, in a helpful efficient manner, input into the system as per procedure.
3.Monitor daily arrivals, departures, VIP list ensuring all requests are carried out wherever possible and all realistic
expectations are met and ensure all reservations are honoured.
4.To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities,
1. Overview all account transaction, reconciliation, month end closing and coaching.
2. Review and monitor all accounting operations and records in compliance with accounting standards and related regulations.
3. Presenting financial reports in an accurate and timely manner, meeting all reporting requirements and deadlines to Financial Controller.
4. Analyzing financial data and variance analysis from the budget and suggesting areas for improvement to the management team.
5. Co-ordinating a
1. Manage and monitor activities of all employees in the Front Office department making sure they adhere to the standards of excellence and to the guidelines set in the employee handbook, hotel policies and procedures, coaching, training and correcting where needed.
2. Direct and oversee all hotel operations during the night shift to ensure guest satisfaction and safety.
3. Conduct briefing for all staff during night shift.
4. Inform all overnight staff of nightly activities, group and VIP ar
1. Lead and manage of overall Outlet and Room Service operation
2. Working with management to develop Outlet & Room Service
3. Achieve F&B business goals
4. Managing team member performance
5. Compliance with Thana City's rules and regulations
6. The training, guidance and development of all F&B team member
7. Hygiene, safety and presentation in front and back of house
8. All outlets ready before first guest arrives
We are looking for a competent candidate with hospitality background to manage our Information System and providing technical support aspects of our core Business Units comprise Golf Club, Sports Club , Eastin Thana City Golf Resort Bangkok Hotel and management in assisting all business units in utilizing.
1. Providing technical support to all business units (Golf Club / Sports Club / Hotel) and management in assisting them in utilizing
2. Ongoing support and maintenance
1.Targeting new business opportunities.
2.Work to achieve goals and objectives.
3.Develop and maintain a contact and customer database.
4.Prepare sales proposals to clients incorporating clearly defined terms and conditions.
5.Establish an effective sales call by key customer, contacts and etc.
6.Manages our core Business Units (Golf Club, Sports Club and Hotel) reactive and proactive sales efforts.
7.Maintain a clear line of communications to all operations concern.