1. Investigate and provide recommendations to team for improve service quality and proper actions to achieve target.
2. Coaching and coordinates activities of team engaged in service activities.
3. Effective coordinate with related department to ensure proper processing to support customers requirement.
4. To monitor team’s productivity Indicators.
5. To generate and update tracking daily report
- to welcome tenants in-out
- to coordinate with the concerned persons in
order
- to solve the problems of a tenant
- to pick up the phone and reply to tenant in English