- Ensure that servers are running at an optimal level in a 24/7 operating environment.
- Provide weekly and monthly reports of system uptime, server capacity, security compliance, and SLA metrics.
- Document processes for System and IT related procedures to ensure standard builds are maintained, ensuring to document configuration settings of servers, processes, and policies.
- Perform system audit of vulnerabilities.
- Oversee the security compliance level of mission-critical servers are pro
- Establishing project specifications and technical direction.
- Creating a framework of technical standards and procedures.
- Overseeing software quality and system modifications.
- Guiding team members with troubleshooting technical issues.
- Analyzing existing operations to identify risks and redundancies.
- Conducting comprehensive assessments to develop solutions.