Manage and monitor all installed Production Printer machines.
Install, configure, test and maintenance Production Printer machines for hardware and software.
Provide service and support to the customers with onsite services.
Proactively ensure the highest levels of service and support.
Monitor and test performance to identify possible solutions, and work with Technical Support Team to implement those fixes.
Submit service report to Manager who report to.
Maintain service efficiency t
- To bring together component subsystems into a whole and ensuring that those subsystems function together, a practice known as system integration.
- To fuel IT solutions sales growth by cultivating and nurturing relationships with customer or partners and driving revenue across system integrators partners.
- Cooperate with other division for setting or supporting customer.
- To have knowledge and have experience with TOR and comply to TOR and related document.
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- Perform system & network Administrator of IT infrastructure.
- Support IT infrastructure inclusive of network devices, servers, server room facilities.
- Install, configure and maintain physical server, virtualization server and network device.
- Install, configure and maintain systems on multiple platforms (Windows/Unix/Linux/VMware).
- Monitor network/server performance, tuning and reporting.
- Perform system refreshment, installation and migration. Technical change management.