1. Involve in UAT testing for systems related to cloud migration project including data preparation, test cases execution(manual or automated)
2. Prepare test cases for all systems related to cloud migration project
3. Create logs to document testing and defects,Report bugs and errors to development teams
4.Any other assigned jobs
1. Investigate and provide recommendations to team for improve service quality and proper actions to achieve target.
2. Coaching and coordinates activities of team engaged in service activities.
3. Effective coordinate with related department to ensure proper processing to support customers requirement.
4. To monitor team’s productivity Indicators.
5. To generate and update tracking daily report