- Checking error orders and revise
- Send orders to CJ for further operation
- Coordinate of receiving activity - delivery from supplier to receiving into WMS, synced to OMS and marketplaces)
- Track and monitor order both physical operations and systems, i.e. WMS, OMS, marketplacesCustomer service management
- Live chat responses - both pre-sale and post-sale queries with a chat response time within 30 mins l
- Review responses - attending to customers' positive/negative reviews
- Set
• Handle regulatory submission of new product, existing product by working with FDA, Marketing and Supply Chain team
• Compile dossiers for product registration and renewing of product licenses on a regular basis
• Prepare and submit regulatory notifications and registrations as required by the company’s standards to ensure compliance and timely approval for market release of new and existing products
• Oversee processes involved with maintaining annual licenses, registrations, and listin
• Develop creative contents and ideas and photo shooting for marketing communication plan by weekly, monthly, and yearly
• Develop conceptual video storyboard for various purpose video contents to post on TikTok
• Manage official brand account on social media platform especially TikTok
• Full spectrum digital ads management, including but not limited to, ad buy, conceptualizing content, implementing effective campaigns, analyzing data, and evaluating campaign performance based on the plann