• Monitored food quality at every stage of the production process.
• Oversaw production to ensure compliance with GMP, HACCP and ISO 22000 standards and specific airline requirements.
• Monitored Critical Control Points (CCPs) and kept records under the HACCP system.
• Monitored personal hygiene and sanitation standards in the production area.
• Analysed quality issues and implemented Corrective and Preventive Actions (CAPA).
• Conducted internal audits and prepared for external audits.
• Managed quality documentation, including SOPs, work instructions and QA records.
• Trained staff on food safety and quality standards; reported quality KPIs to management.
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BSI
CQI and IRCA Certified ISO 22000:2018 Auditor / Lead Auditor, FSMS (BSI, 5 days, 2023)