• Designed and built DA Super App, an internal full-stack platform (React 18 + TypeScript, Node.js serverless, Prisma ORM, Neon PostgreSQL, Vercel) that replaced spreadsheet-based workflows across sales and operations. Covered 9 modules: CRM pipeline, e-signature contracts, project management, drug inventory, and support ticketing; integrated Claude API for email parsing, ticket classification, and reply suggestions, resulting in an estimated ~40% cost reduction versus commercial CRM licensing.
• Served as a member of the AI task force to develop a Sales Agentic AI system for voice and chat channels in collaboration with the Singapore team. Selected the production stack after benchmarking LLM providers, STT/TTS engines (Deepgram, ElevenLabs), and telephony infrastructure. Built a cost model across token consumption, telephony minutes, and human fallback rates, achieving ~88% lower operating costs than an equivalent human team.
• Developed a LINE-channel AI chatbot backend (FastAPI, pgvector, Redis, Claude API) for inbound corporate sales queries, implementing retrieval-augmented generation (RAG) flows and Thai-language prompt documentation.
• Supported InsurTech initiatives by laying the foundation for new projects, coordinating with legal teams, and sourcing strategic partners across 15+ hospital and clinic groups, representing 100+ branches in Bangkok and surrounding areas.
• Developed tools to support the Area Operations and Marketing teams to better understand user demand. Created methods to categorize Hop Points and infer trip purposes (shopping, school, home, etc.) with 65% confidence intervals based on research papers and field testing.
• Created visualizations using MuvMi user data to illustrate travel characteristics and extracted spatio-temporal patterns to gain client insights across service areas.
ประวัติการฝึกอบรม
ความสามารถ
ความสามารถทางภาษา
พูด (ดีมาก) อ่าน (ดีมาก) เขียน (ดีมาก)
พูด (ดีมาก) อ่าน (ดีมาก) เขียน (ดีมาก)
ไทย คำ/นาที อังกฤษ คำ/นาที
รถยนต์ ,
โครงการ / ผลงาน / เกียรติประวัติ / บุคคลอ้างอิง
DRONE CARGO BUSINESS, SOCIAL BUSINESS COMPETITION, HULT PRIZE GLOBAL SUMMIT
Captain team & Co-Founder Team
Lisboa, Portugal JUNE 2024
• Selected as one of 52 teams from over 10,000 global applicants to present a business model at the ISEG Lisbon Global Summit in Portugal.
• Proposed "DroneJai," a business model utilizing UAVs (drones) for baggage delivery at Phu Kradueng National Park to revolutionize transport from the foothill to the peak.
• Managed and planned the team framework for the brainstorming process, business model decision-making, and financial planning.
• Served as CLO & COO, overseeing legal compliance and operational feasibility, including fleet assignment and flight planning.
• Led the exploration team to Phu Kradueng to conduct stakeholder interviews and gain real-world local insights.
PUBLIC TRANSPORTATION FEASIBILITY STUDY PROJECT
Financial Planner, Core Team
Bangkok, Thailand OCTOBER 2024 - MAY 2025
• Conducted research to gain insights into travel behavior and address challenges with seamless connections between public transportation (BTS, bus, and train stations) in the Chatuchak district, which often leads to taxi fare exploitation.
• Developed a “Public Bus” solution to operate between three main transport hubs (BTS, train, and bus stations).
• Managed fleet logistics and financial planning to ensure project viability; conducted field surveys to gather passenger insights and analyzed data using R statistics.