Analyzed requirements across HR, Finance, and Operations, translating business needs into user stories, acceptance criteria, and process flows for system enhancements and internal digital transformation initiatives.
• Configured and maintained SAP SuccessFactors EC and Time Tracking settings, including business rules, permissions, data import, leave types, work schedules, time profiles, and holiday calendars.
• Investigated post-go-live configuration issues, coordinated with business users and technical teams, and validated fixes through UAT and regression testing.
• Coordinated UAT and user training for SAP SuccessFactors EC, Time Tracking, intranet, and internal enhancement projects by preparing test scenarios, tracking defects, validating fixes, and consolidating end-user feedback.
• Designed mobile UX/UI flows, wireframes, and screen structures for Digital Name Card and Asset Control systems used in actual business operations.
• Documented requirement specifications, UAT evidence, training materials, and release notes to support stakeholder sign-off and user adoption.
• Consolidated defect status, configuration issues, and end-user feedback during testing and post-go-live to help prioritize fixes and reduce repeated clarification cycles.
Reviewed BRDs, functional specifications, and business requirements to improve requirement clarity, testability, and alignment with business workflows.
• Collaborated with business users to clarify operational processes, identify workflow gaps, support UAT activities, and refine system usability feedback.
• Designed and executed test cases, regression tests, and system validation activities while tracking defects through resolution with developers and stakeholders.