ตำแหน่ง IT Infrastructure & Support Analyst

บริษัท Horus Tecnologia e Sistemas Ltda.

ที่อยู่บริษัท Uberlândia, Minas Gerais, Brazil

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Provided L1 and L2 IT support to public-sector clients across 20+ Brazilian cities, including city halls, councils, and hospitals. Administered Active Directory, Windows and Linux servers, and on-premise server racks. Configured and maintained DNS, DHCP, proxy, VLANs, VPNs, and firewalls (pfSense, Mikrotik). Operated Proxmox virtualization clusters and Docker environments. Managed PostgreSQL, MySQL, and Firebird databases. Diagnosed and resolved incidents remotely via RDP and SSH, following ticketing workflows and SLA requirements. Built internal automation tools using Spring Boot and Laravel.

ตำแหน่ง IT Support Analyst

บริษัท Peter Flats

ที่อยู่บริษัท Brasília, Federal District (DF), Brazil

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Provided L1 and L2 technical support for 50+ end users across Windows and Linux workstations, printers, VoIP phones, and LAN/Wi-Fi networks. Supported Microsoft Office, email clients, and standard corporate applications. Managed the full IT asset lifecycle, including procurement, deployment, and inventory tracking. Created technical documentation and SOPs for onboarding and recurring support tasks. Escalated complex incidents to higher support tiers when necessary.