Duration: January 2021 - Present
Position: Sales Executive
Developed sales strategies to increase revenue.
Established and maintained relationships with existing and new
customers, promoting repeat sales and customer referrals.
Analyzed market trends and customer needs to propose appropriate
solutions.
Prepared sales presentations and proposals for client meetings.
Negotiated contracts and pricing with customers.
Followed up on orders and product deliveries.
Monitored customer feedback and managed complaints.
Recorded sales activities and customer interactions.
Tracked industry trends and developments.
Compiled reports and analyzed data to monitor sales performance.
Duration: May 2018 - December 2020
Position: Business Coordinator
Coordinated between the sales team and other departments to ensure
a smooth sales process.
Prepared sales documents, orders, and shipping materials to meet
deadlines.
Analyzed sales data and created reports to support the sales team's
decision-making.
Managed customer communication and responded to inquiries about
order status.
Supported the sales team by organizing sales documents and customer
information.
Scheduled meetings and appointments for the sales team.
Coordinated marketing and sales events to enhance business
opportunities.
Tracked customer orders and returns
Duration: March 2015 - January 2018
Position: Export Sales Coordinator
Coordinated the export of goods to international markets, including
preparing related documents such as invoices and shipping paperwork.
Communicated with international customers and freight forwarders to
verify shipping statuses and resolve any issues.
Compiled export sales reports and monitored order statuses to ensure
timely delivery.
Managed the preparation of goods for export and verified necessary
documentation according to each country's requirements.
Supported the sales team in the export process by preparing sales
documents and tracking orders.
Liaised with freight agents and customs authorities to ensure smooth
shipping operations.
Generated export sales reports and analyzed export data to propose
improvements in the process.
Duration: May 2009 - March 2015
Position: Data Analyst
Analyzed sales data and provided insights on trends, opportunities,
and areas for improvement.
Developed sales reports, dashboards, and other analytical tools to
track sales performance and progress toward goals.
Assisted sales managers and product specialists in managing sales
targets, such as tracking sales progress.
Supported sales efforts by analyzing data to enable real-time
promotions as requested by the sales team.
Collaborated with sales managers and team members to identify and
prioritize improvements and develop operational plans for the sales
department.