ตำแหน่ง Assistant Export Sales Manager

บริษัท Symrise Pet Food - SPF Diana (Thailand)

ที่อยู่บริษัท

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• Effectively managed and retained key accounts and the existing customer base, resulting in a sales volume increase of 15% to 20%
• Managed and resolved escalated client enquiries with exceptional professionalism, successfully maintaining customer trust and reliability.
• Implemented logistical projects to combine delivery of goods, reducing overall transportation costs while contributing to a 15% increase in sales volume.
• Created and implemented short-term and long-term business goals for the sales team to ensure objective attainment.
• Collaborated effectively with internal departments and customers to resolve daily operational issues, ensuring smooth export processes.
• Maintained deep, up-to-date knowledge of industry trends, target accounts, and the competitive landscape to inform sales strategies.

ตำแหน่ง Assistant Export Sales Manager

บริษัท Rockworth Co., Ltd

ที่อยู่บริษัท

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• Cooperated with dealers across CLMV and other international markets to facilitate sales closures and provide technical support
• Successfully developed and presented new product launch materials to international dealers via a WebEx conference.
• Met budget targets through responsible planning and resource allocation.
• Managed full day-to-day export operation cycle, including quotation, invoicing, order generation, shipment control, and document preparation.
• Reduced quote-to-invoice time through disciplined management of the ordering and shipment control schedule
• Reduced customer inquiries regarding shipment status by implementing proactive communication and timely shipment advice updates.

ตำแหน่ง Assistant Export Sales Manager

บริษัท Global Gloves Sri Trang Glove Thailand (Thailand)

ที่อยู่บริษัท

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• Played a key role in converting leads into new customers and business, significantly expanding market shares against team targets.
• Monitored and reported on team progress, ensuring performance met KPI and Target metrics.
• Handled customer concerns and troubleshot system faults, escalating major issues as necessary to maintain client satisfaction
• Contributed to the team achieving of the sales target through seamless operational support and cross-functional communication.
• Managed the scheduling and monitoring of over 30 monthly shipments, consistently delivery expectations by meeting 95% of critical customer deadlines.

ประสบการณ์ทำงานอื่นๆ
Assistant Export Sales Manager June 2014 to July 2018
Kenkon Ex Company Limited
• Successfully expanded market presence for Kenkoon (a Top 3 brand), contributing to 10% year-over-year export revenue growth through targeted sales and marketing initiatives.
• Accelerated sales planning cycles by 15% by creating efficient trend analysis and reporting mechanisms for the Export Sales Manager.
• Improved customer satisfaction by establishing continuous communication protocols to proactively analyze and meet international customer requirements.
• Increased repeat customer sales by 10% and received zero client service complaints by providing highly attentive and personalized client services.
• Achieved on-time delivery by expertly coordinating complex international shipping schedules and accurately managing pricing and sales records.
• Kept up-to-date on available inventory and new stock lines to efficiently answer customer questions regarding purchasing options.

Logistic Assistant September 2012 to May 2014
Rockwell Automation Co., Ltd
• Skilled in performing tasks associated with shipping and receiving products in SAP system Provide shipment information to customers.
• Monitor and work with warehouse when receiving the shipments and ensure that both quality and quantity is correct.
• Contact with courier/freight forwarder to processing claim if there any damage or missing shipment.
• Provided reliable administrative support, enhancing back-of-house logistics operations.

Sales and Marketing July 2010 to September 2012
Ngam Seang Duan Co., Ltd
• Attending to all customer inquiries and responding in a timely manner with accurate information.
• Create quotation, invoicing, verify freight bill, generate ordering and shipment control schedule, send shipment advice, shipping document to customers, and follow up shipment status/ LC negotiation.
• Lead and contributed to market and business development activities, identifying, and pursuing new potential client services opportunities.
• To negotiate with contractors and vendors to provide cost friendly contracts.

Assistant Editor April 2007 to July 2010
Se-Education Co., Ltd
• Check text to ensure it is well written, logically structured and in the right style for the intended audience.
• Use search engine to find the definition of technical terms the put it as footnote to clarity the meaning.
• Co-operate with sales department to make the marketing plan to launch the books into the market.
• Verified facts using standard reference sources and industry best practices to reduce risks of falsified data.
• Reviewed finished work prior to publication, noting edits and approving final versions.
• Developed story ideas and assigned topics to a team of writers.