1. Payroll & Compensation
• Managed monthly payroll for permanent staff and bi-monthly payments for daily workers.
• Handled salary disbursement, tax, social security, and all employee benefits via internal payroll system.
• Created and monitored annual HR budgets for labor costs, welfare, and operational expenses.
2. Recruitment & Workforce Planning
• Developed recruitment plans in alignment with company strategy.
• Maintained organization chart and updated Job Descriptions for all departments.
• Sourced daily workers for farming operations and coffee mill production.
• Monitored employee movement (in/out) and manpower status reports for management.
3. Training & Development
• Led onboarding and ongoing training for employees in both operations and support roles.
• Implemented quality systems and compliance-based training.
• Coordinated skill development programs with Lao labor authorities.
4. General Administration
• Managed staff housing (40 rooms), allocating accommodations based on job level.
• Oversaw fleet management and scheduling for company vehicles and drivers.
5. Labor Relations & Welfare
• Drafted and regularly updated workplace rules in compliance with Lao labor law.
• Investigated disciplinary cases, issued warning letters, and handled promotions/demotions/transfers fairly and legally.
• Maintained peaceful labor relations through transparent communication and fair practices.
• Organized staff engagement activities such as sports days, company outings, and annual parties.
• Managed welfare programs including uniforms, staff meals, and internal services.
6. Sales & Marketing Coordination
• Coordinated with customers for sales of green coffee beans and roasted coffee.
• Prepared sales documents (Invoices, Sales Orders, Production Orders) and monthly sales reports for HQ.
• Shipped product samples and fulfilled customer orders end-to-end.
• Represented the company at trade shows, government events, and promotional booths.
• Created and tracked marketing budgets to align with financial planning.
7. Coffee Shop Management (Company-Owned Café)
• Supervised sales performance of coffee products, beverages, and retail goods.
• Monitored monthly sales against targets and analyzed variances.
• Managed in-store promotions, campaigns, and seasonal activities.
• Oversaw inventory control and reported usage/stock updates to accounting.
• Developed SOPs and beverage recipes based on customer feedback and complaints.
• Ensured cleanliness and store standards were maintained at all times.
409 Ban Fai, Dongpalan Road, Vientiane Capital, Lao PDR
สำหรับสมาชิกเท่านั้น
1. Payroll Management
• Supervise and monitor daily employee attendance (check-in/out, absences, leave, tardiness) using the Time Attendance system.
• Prepare and manage payroll, overtime, allowances, and commissions for all employees.
• Prepare tax and social security contributions for all employees.
• Summarize bonuses and special payments for employees.
• Prepare probationary evaluations, annual salary adjustments, and bonuses/special rewards.
2.Recruitment and Hiring
• Plan and oversee recruitment and hiring processes to meet company targets and policies across 9 branches.
• Develop organizational charts and job descriptions for each department to align with job positions.
• Summarize employee turnover and staffing reports for management review.
3.Training and Development
• Manage personnel development and training programs, including quality management systems and onboarding training for new employees at all branches, both domestically and internationally, including training budget management.
• Conduct sales training to update sales strategies and other relevant skills.
• Manage labor relations, general administration, and implement personnel management policies.
4.Administration
• Coordinate contracts for insurance and lease agreements across 9 branches to support company expansion.
• Oversee utility expenses (water, electricity, phone) for all branches.
• Manage vehicle administration and drivers to ensure proper usage.
• Supervise warehouse administration, deliveries within and outside provinces, and monthly fuel expenses.
• Manage janitorial staff, security personnel across all branches, and oversee maintenance work within the organization.
• Arrange leave schedules for janitorial and driver staff to ensure sufficient coverage, as the company operates daily.
5.Labor Relations and Welfare
• Establish work regulations and policies.
• Manage labor relations to ensure employees comply with company rules, including salary adjustments, disciplinary investigations, issuing warnings, and handling transfers, promotions, demotions, or reductions in position to maintain workplace discipline.
• Resolve employee complaints and labor relation issues.
• Organize company events such as sports days, annual trips, parties, site visits, and employee welfare programs.
• Manage uniforms, attendance bonuses, employee and management meal allowances, vehicle maintenance costs, and laundry services.
• Arrange and supervise sales activities outside the company (e.g., religious festivals, annual boat races) including booth setup and employee management.
6.Purchasing
• Liaise with suppliers for purchasing and price comparisons.
• Monitor monthly purchasing budgets and expenditures.
• Coordinate business trips to Thailand for IT-related purchases and other equipment procurement, including hotel, accommodation, and flight bookings as assigned.
7.Other Responsibilities
• Closing and securing showrooms and daily cash collection and reporting to management.
Recruitment and Hiring
• Define job positions and plan workforce requirements for both Thai and foreign workers (Myanmar).
• Prepare legal documents for foreign workers and recruit disabled workers to comply with legal regulations.
• Supervise employee compliance with company policies and labor relations.
• Arrange job interviews, employment contracts, probation evaluations, employee records, transfers, promotions, and other related tasks.
Training
• Develop annual training plans for employees.
• Conduct orientation for new employees and organize internal and external training sessions according to ISO standards.
• Prepare annual reports for the Skill Development Institute.
Compensation and Welfare Management
• Monitor employee attendance (check-in/out, absences, leave, tardiness) using the Time Attendance system.
• Prepare employee payroll, benefits, tax submissions, and annual withholding tax reports.
• Maintain complete employee records and documentation.
• Manage uniforms, social security registration and deregistration, and claims for benefits.
• Summarize monthly meeting reports, turnover reports, and submit monthly reports to management.
Occupational Safety Officer Duties
• Submit occupational safety reports and conduct safety officer training.
• Develop fire evacuation plans and conduct annual fire drills.
• Submit safety reports to the Department of Labor Protection and Welfare.
Administration
• Oversee the work of janitors, cleaning staff, and security personnel.
• Control office supplies stock and disbursements.
• Implement 5S projects, provide employee training, and organize weekly Morning Talk activities every Saturday for the entire company.