ตำแหน่ง Student Service Officer (IELTS Test Operation Officer)

บริษัท Westminster International Co., Ltd

ที่อยู่บริษัท ชั้น 3 อาคารจัสมิน ซ. สุขุมวิท 23 แขวงคลองเตยเหนือ เขตวัฒนา กรุงเทพฯ

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
IELTS Test Operation
-Handled inquiries and unexpected situations during tests.
-Ensured accuracy and clarity under time pressure, consistently delivering precise information and reliable results within strict deadlines.
-Created Excel tools that reduced task time from 1 hour to 10 minutes. (Xlookup, Vlookup, etc.)
Customer Service
-Managed procurement of books and supplies for the branch, documenting prices and quantities.
-Calculated teachers’ monthly salaries based on teaching hours with accurate payment entries.
-Coordinated class schedules for teachers and students, mediating to find solutions that satisfied both parties.
-Used Google Sheets and Excel to create and manage information, enabling quicker and easier access for the department.
-Answered inquiries and provided information via Line Official to customers, students, and teachers; also provided backend support such as account registration and exercise setup.
-Supported in resolving general office issues and handled additional tasks assigned by the head.