- To welcome and take care of the guests who use the fitness center and swimming pool
- To prepare the place and related equipment to be ready for use and clean condition
- To check stock and issue products
- To take care of the overall safety of the premises
- To take care of the guests who use the club lounge services and provide information about the club lounge or other general information about the hotel
- To make key cards for guests checking in and update their registration in the system
- To check the cleanliness and tidiness of the guest room
- To coordinate and process the sending of various order bills to other departments
- To service food and beverage for guests using the club lounge
- To provide information about registration and general information for guests on-site and online platforms
- To generate the QR code and sell tickets for guests who want to attend the event
- To handle tickets and add vouchers for guests
- To coordinate and resolve guests issues during the event along with all social media platforms
- To summarize and report problems that guests often encounter