Crescendas Hospitality Management Singapore (Canareef Hotel Resort Maldives)
Singapore
สำหรับสมาชิกเท่านั้น
❖ Manage daily operational IT support to internal and external users.
❖ Guest internet access, troubleshooting connectivity issues, and addressing specific guest requirements to enhance user satisfaction.
❖ Continuously monitored and maintained the resort’s IT network infrastructure and related.
❖ Resort network infrastructure migration project planning, design, configuration and managed.
❖ AD, DNS, VMware ESXi, Proxmox, Dell servers, Opera, MC, POS systems, Microsoft NAV, HR attendance system, Bio metric system and other server-related services manage and support.
❖ Config, troubleshoot of Fortigate FWL, Mikrotik routers, Aruba switches, Aruba Central, HP,Dell switch, Zyexel, PBX, IPTV,OLT, ONU, Optic fiber,cabling and splicing.
❖ Aruba, Grandstream, TP-Link, Unifi, Engenius, D-Link, Ruckus APs config and managed.
❖ CCTV project planning, installation, and managed (NVR, IP cameras (HIK, UNV, Dahua, TP-Link, Reolink,VIVOTEK).
❖ User IP assignments, Switching, VLAN config, inter-VLAN routing, Firewall policy, SSL VPN, NAS sytem and network-related issues.
❖ Network design and rack diagram, IP lists and IT relate devices inventory sever managed.
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Project Engineer
E-Net Technology Group, Myanmar
Myanmar
สำหรับสมาชิกเท่านั้น
❖ Managed network design, planning, and installation LAN/WANs internet / intranet.
❖ Managed setup new Cisco routers & switches, wireless devices, Firewalls (Cisco ASA, Fortinet) and Storage System (Synology NAS).
❖ CCTV, Access Control, P2P, As, cabling installation and configuration.
❖ Resolved helpdesk tickets in a timely manner and provided technical support.
❖ IT services Efficient delivery of customer services and onsite IT support.
❖ Monitored performance and ensured system availability and reliability.
❖ Communication and negotiating with customers and vendors.
❖ Providing technical documentation for user and maintenance team.
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Information Technology Executive
KB Financial Group
Korea/Myanmar
สำหรับสมาชิกเท่านั้น
KB Financial Group, Korea / KB Bank & MFI, Myanmar
Responsibilities and achievements.
❖ Network infrastructure projects across over 30 branches, network design, planning, installation, configuration, servers, and manage banking network systems.
❖ Managed technical support to over 500 users, resolving issues related to network, hardware, software, and complex connectivity challenges.
❖ Managed branches connections, IP segmentation, NAS, AD, DNS, DHCP, VLANs, routing, and switching.
❖ Windows, linux, Microsoft 365, webmail, and other related software mange and support.
❖ IPVPN, DPLC, IPLC, MPLS, APN links, design, implementation, monitored and troubleshooting(HQ and branches),(Korea To Myanmar).
❖ Design documents such as network and rack diagrams, IP lists, config sheets and inventory.
❖ Brank branches CCTV(HIK,Dahua,TP-Link,UNV) NVR,DVR and Cabling, Server rack, online UPS, Servers and IT relate equipment planning, installation and managed.
❖ Cisco ASA Firewalls, Firepower, Cisco 4451-x, Cisco 2960 series, Cisco VG310, VoIP systems, Cisco Phone, NETGEAR, Mikrotik router,switches, Cambium and support to cisco CUCM.
❖ Wireless APs Unifi, Aruba, Ruckus, Grandstream, TP-Link, Access control system, Attendance devices, Smoke Detector and Fire Alarm managed.
❖ Cost-saving strategies, managed procurement processes for IT supplies, licenses, and services, and negotiated contracts with vendors.
❖ Managed, designing, configuration and implement for disaster recovery projects for Branches.
Kinetic Myanmar Technology Group
Information Technology Engineer
❖ Installing and repairing computer systems, desktops, laptops, printers, scanners, Microsoft Office, Windows software and IT relate device issue.
❖ Provide Internet Services to end-user and Solving the End-user Network issues.
❖ Installed, configuration-support network equipment including routers, APs,access control, switches, CCTV system.
❖ Installed windows server 2008, setup AD and DHCP.
❖ Installed, configured, and maintained server operating systems and email system.
❖ Conducted hardware repairs and replacing RAM, GPU hard drives, and motherboards.
❖ Provided user and client support via phone, email, and remote desktop tools.
❖ Assist senior engineers in planning, designing, and implementing IP networks and services for residential and business customers.
❖ Assist Wireless Team, and customer service to address customer inquiries and escalations.