IT Technical Support Engineer, Network Engineer, IT Engineer
20,000บาท ขึ้นไป
22 มิ.ย. 2569
13 ก.ค. 2569
ตำแหน่งที่สนใจ
IT Technical Support Engineer, Network Engineer, IT Engineer
ประวัติการศึกษาสูงสุด
จบการศึกษาแล้ว ในปี พศ. 2562
ปริญญาตรี Edinburgh Napier University
Bachelor of Science Computing
Information Technology
3.40
ประวัติการทำงาน
5 ปี
มิถุนายน 2564 ถึง พฤษภาคม 2568
Network & Operations Specialist
MYTEL TELECOMMUNICATION COMPANY
61-63 Zoological Garden road, Yangon, Myanmar.
สำหรับสมาชิกเท่านั้น
• Enterprise Incident Management: Managed Tier 2 and Tier 3 technical support for critical network infrastructure, resolving escalated tickets and conducting Root-Cause Analysis (RCA) to prevent recurring outages.
• Server & Virtualization Support: Administered a large-scale virtualized environment (Cloud/ VMs), handling the integration, patching, and configuration of virtual servers to ensure high availability.
• System Monitoring: Utilized enterprise monitoring tools to track server health and network performance, proactively identifying bottlenecks before they impacted end-users.
• Security & Access Control: Executed vulnerability management protocols, performing regular security scans and software updates to protect data centers from cyber threats.
• Documentation & Compliance: Maintained detailed technical records of network topology and hardware configurations to support audits and future troubleshooting.
พฤษภาคม 2558 ถึง ธันวาคม 2559
IT Solutions & Support Representative
A & M Education Service Center. Insein, Yangon, Myanmar
669 Thiri St, PainNalGon, Insein Township, Yangon, Myanmar
สำหรับสมาชิกเท่านั้น
• Full-Cycle Desktop Support: Served as the lead technician for campus-wide IToperations, providing direct desk-side and remote support for Microsoft Office, Windows OS, and proprietary educational software.
• Hardware Lifecycle Management: Managed the provisioning, installation, configuration, and repair of desktops, laptops, printers, and peripherals for faculty and staff.
• Network & Connectivity Setup: Configured LAN settings, structured cabling, and TCP/ IP protocols to ensure reliable internet and intranet access for all workstations.
• User Access & Security: Administered user accounts, permissions, and access controls while performing regular antivirus scans to safeguard sensitive institutional data.
ประวัติการฝึกอบรม
กันยายน 2557 ถึง กุมภาพันธ์ 2558
Service+ Engineering certificate from Institute of Management & Computer Studies (IMCS)
Enterprise Cloud &Virtualization Deployments
Orchestrated and successfully delivered 6 complex virtual server environment projects, utilizing advancedcloud management topologies and orchestration tools.
Executed the end-to-end integration and testing of mission-critical virtual nodes on the ZTE Virtualization Cloud, ensuring seamless migration from physical to virtual infrastructure with minimal downtime.
Managed the deployment and dynamic scaling of Virtual Machines (VMs) across these 6 projects, guaranteeing High Availability (HA) and boosting overall operational efficiency across the network by [99]%.
Analyzed system performance metrics to dynamically scale virtual CPU and RAM resources, successfully supporting high-volume data traffic increases of up to [99]% and accommodating continuous user growth