-Extract, consolidate, and structure multi-source data using Advanced Excel (Power Query, XLOOKUP,
PivotTable) to prepare weekly and monthly MIS performance draft layouts for management review.
-Track and compile SF+ membership metrics, package sales, usage rates, and branch revenue data to monitor
performance against business targets.
-Gather campaign execution data, track marketing budget utilization, and prepare post-campaign evaluation
reports.
-Collaborate with cross-functional teams (IT, Operations, Accounting, Procurement, Branches) and external
suppliers to execute promotions and resolve daily operational issues.
-Monitor competitor promotional activities and summarize market insights for management review.
- Gather business requirements from clients and design tailored solutions using various products and technologies.
- Develop and present solution proposals , including system workflows, feature lists, and wireframe/mockup designs.
- Create interactive dashboards to help teams and organizations adopt a data- driven approach.
- Collaborate with cross-functional teams to ensure seamless system integration and alignment with business objectives.
- Collaborated with data collectors to verify the accuracy and integrity of customer information across systems.
- Prepared and adjusted restructured debt data using the SilverLake Application, ensuring compliance with updated repayment terms and financial rules.
- Managed bulk data import processes, including document formatting, database mapping, and quality validation for system integration.
- Oversaw transaction transfers across internal systems, ensuring accurate balances, timestamps, and account mapping.
- Investigated and resolved online transaction rejections, analyzing root causes and preparing reports for continuous process improvement.
- Handled refund operations via check and savings account transfers, coordinating with financial and customer service teams to ensure timely settlements.
- Developed interactive Power BI dashboards and rep orts to monitor debt restructuring performance and transaction statuses, supporting real-time business insights and data-driven decisions.