- Gather business requirements from clients and design tailored solutions using various products and technologies.
- Develop and present solution proposals , including system workflows, feature lists, and wireframe/mockup designs.
- Create interactive dashboards to help teams and organizations adopt a data- driven approach.
- Collaborate with cross-functional teams to ensure seamless system integration and alignment with business objectives.
มีนาคม 2564 ถึง มิถุนายน 2564
Recovery Officer
KRUNGTHAI CARD PUBLIC COMPANY LIMITED (KTC)
สำหรับสมาชิกเท่านั้น
- Collaborated with data collectors to verify the accuracy and integrity of customer information across systems.
- Prepared and adjusted restructured debt data using the SilverLake Application, ensuring compliance with updated repayment terms and financial rules.
- Managed bulk data import processes, including document formatting, database mapping, and quality validation for system integration.
- Oversaw transaction transfers across internal systems, ensuring accurate balances, timestamps, and account mapping.
- Investigated and resolved online transaction rejections, analyzing root causes and preparing reports for continuous process improvement.
- Handled refund operations via check and savings account transfers, coordinating with financial and customer service teams to ensure timely settlements.
- Developed interactive Power BI dashboards and rep orts to monitor debt restructuring performance and transaction statuses, supporting real-time business insights and data-driven decisions.
กรกฎาคม 2562 ถึง กุมภาพันธ์ 2564
Bussiness Analyst
NET CUBE (THAILAND) CO., LTD.
สำหรับสมาชิกเท่านั้น
I have recently transitioned from System EXE Thailand Co., Ltd., which has ceased operations. I am now part of NET CUBE (Thailand) Co., Ltd., continuing my responsibilities from the previous role. Additionally, I have taken on the role of Business Analyst for specific projects requested by NET CUBE.
(June 2018 - June 2019)
SYSTEM EXE (THAILAND) CO., LTD.
Bussiness Analyst
- Customer Requirement Management : Engage in effective communication with customers to gather requirements.
Provide support and propose solutions based on customer needs.
- WMS System Development : Design and develop the WMS system aligned with customer requirements.
Use ASP.net, VB, and PostgresQL for seamless system integration.
- Support and Maintenance : Offer ongoing support and maintenance for systems developed by our team.