• Applied knowledge of pharmaceutical counseling, medication reconciliation, and ADRs to deliver treatment and boost adherence.
ตุลาคม 2562 ถึง กันยายน 2563
Hospital Pharmacist
โรงพยาบาลราชเวชเชียงใหม่
เชียงใหม่
สำหรับสมาชิกเท่านั้น
• Handled over 150 patient prescriptions a day.
• Working knowledge of pharmaceutical counselling, medication reconciliation and adverse drug reactions (ADRs) to deliver optimal treatment to increase medical adherence.
• Through mutual collaboration, cooperated and planned treatment with health professionals to improve healthcare outcomes. Improved staff performance and patient safety following Hospital Accreditation (HA) schemes.
มิถุนายน 2559 ถึง กันยายน 2562
Regulatory Affairs Pharmacist
บริษัทแมคโครฟาร์ จำกัด
กรุงเทพมหานคร
สำหรับสมาชิกเท่านั้น
• Carried out the preparation of generic product reports corresponding to regulations, ensuring precise and timely submissions to board of directors and health authority (Thai FDA) – 100% success of approval rate to date.
• Advised internal and external stakeholders on up-to-date regulatory and compliance matters, propelled them toward ongoing lawfully compliance. Successfully helped clients to submit all packaging artworks and reports of their products.
• Redesigned the end-to-end work process to reduce operational risk and cost to organisation.
• Managed relevant data and documents of all products throughout their lifecycle.
• Expanded client base with a direct involvement in post-approval requirements – facilitated marketing team launching products (new generic and generic drugs, dietary supplements) that meet criteria for drug selection from prospective hospital and pharmacy.
• Through office contribution, led and performed as an internal audit team to inspect work systems and relevant records across departments in the business to ensure company’s activities complying with good manufacturing practice (GMP).
(ช่วงปี พ.ศ. 2564-2567 หรือ ค.ศ. 2020-2024 อาศัยอยู่ต่างประเทศ, United Kingdom)
Sales Assistant, Inditex Ltd. | Belfast, UK Sep 2022 – Dec 2024
• Took and fulfilled over 10,000 customer orders with a strong customer-service mindset.
• Named employee of the month for December 2022 (after just 3 months in role) due to exacting standards and exceptional performance.
• Identified and quantified the opportunities of improving customer experience metrics.
Café Assistant, Auntie Annes | Belfast and Bangor, UK Sep 2021 – Aug 2022
• With great standard customer service, achieved 90.8% – 98.5% score of audits (every 6 months) for all Mystery Shopper Visits.
• Increased the business’ Facebook rating to 5 stars in less than 6 months and successfully secured the Google Reviews score over 4.4 (out of 5) throughout the year.
• Built a loyal customer base thanks to relationship-building, quick response, customer-focused and communication skills.
• Adapted and remained flexible as a collaborative and supportive teamwork in fast-paced environments and diverse scenarios.