1. Coordinating between the sales and purchasing teams by organizing and filing important documents, and effectively communicating relevant information.
2. Informing clients of unforeseen delays or problems
3. Responding to complaints from customers and give after-sales support when requested
4. Reviewing the annual framework for developing and setting the standardized
1. Monitoring customer who has due payment and outstanding balance.
2. Responding to customer questions and complaints via phone, email, and line.
3. Collaborating with other team members to share insights and develop better processes.