Promoted to the Quality Assurance Executive for ensuring high standards of product quality.
Performed arrival products inspections as per acceptance criteria.
Conducted routine warehouse checks, reported observations and confirmed corrective actions are carried out.
Analyzed monthly reports on temperature, humidity and pest control trending on a monthly basis.
Checked and released of cold chain products before dispatch.
Responsible to oversight and verify vehicle cleanliness, products handling and loading condition.
Assessed and evaluated quarantined and returned products by systematically categorizing defects.
มกราคม 2562 ถึง กันยายน 2565
Quality Assurance Executive
DKSH Myanmar Co., Ltd
Mandalay, Myanmar
สำหรับสมาชิกเท่านั้น
Successfully led the revision and implementation of SOPs, Work Instructions, and protocols to ensure 100% compliance with ISO 9001, GDP, GSP standards and regulatory guidelines.
Facilitated audit preparation for client, and regional audits by coordinating with other departments.
Led internal audits, reported audit results, and implemented and ensured follow up of corrective actions.
Conducted thorough investigations of nonconformances, leading to a 40% reduction in recurring issues through the implementation of effective Corrective and Preventive Actions (CAPAs).
Executed Temperature mapping and Transport qualification protocols, reviewed & verified the raw data, and generated reports.
Managed change control processes, through evaluation, documentation, and cross-functional coordination.
Supervised and monitored the performance of third-party service providers.
Oversaw risk management processes by identifying and assessing potential risks.
Delivered training programs and periodic knowledge sharing to staffs.
Approved incoming shipments based on established criteria.
ตุลาคม 2565 ถึง กรกฎาคม 2567
Customer Service & Marketing Executive
Thungechin Pharmacy Co., Ltd
Mandalay, Myanmar
สำหรับสมาชิกเท่านั้น
Responded to customer inquiries via phones, emails and resolved complaints and issues promptly to ensure customer satisfaction and loyalty.
Promoted the pharmacy's products and services to meet established sales targets.
Conducted regular visits to healthcare institutions, clinics, hospitals, and doctors to directly to build and maintain strong customer relationships to foster loyalty and trust.
Negotiated contracts, pricing, and agreements with key clients, to establish long-term, mutually beneficial partnership.
Conducted market surveys to gather insights on competitors, product evaluations, and customer feedback.
Maintained proper operational practices to support the pharmacy's reputation and reliability.
Ensured proper storage conditions for products and managed returns, adhered to healthcare regulations.
Assisted in the development and implementation of marketing and sales strategies.
Provided regular reports and updates on sales performance and key account activities to the management.
ประวัติการฝึกอบรม
กุมภาพันธ์ 2562 ถึง กุมภาพันธ์ 2562
SGS
ISO 9001:2015 Internal Auditor
มีนาคม 2562 ถึง มีนาคม 2562
SGS
Good Storage & Distribution Practice (GSDP) Internal Auditor