The main duty of a Ground Service Officer is to provide ground passenger
service. Facilitate giving care from the check-in process, receiving boarding
passes and baggage, to delivering passengers on board according to the
flight. right destination Including pick-up and drop-off of airplanes Aviation
documents, etc., with safety in every process.
For emergencies situations Ground officer must be able to resolve various
problems, such as in the event of an unusual flight delay. Requires
connecting/transferring to another destination. Must coordinate with
passengers on that flight and Immigration.
The first point of contact is addressing query promptly.
Develop and maintain strong existing customer relations and loyalty by
ensuring customers’ satisfaction.
Fulfill customer requirement with knowledge, politeness and helpful.
Good Coordinate between other Departments to achieve the target.
Be the primary contact point for customer interactions throughout their
purchase experience.
Create Opportunities to Collaborate with business partners.
Monitoring to the achievement of monthly sales and delivery targets by
meeting and exceeding individual KPI’s
ประวัติการฝึกอบรม
ความสามารถ
ความสามารถทางภาษา
พูด (ดีมาก) อ่าน (ดีมาก) เขียน (ดีมาก)
พูด (ดีมาก) อ่าน (ดีมาก) เขียน (ดีมาก)
ไทย 45 คำ/นาที อังกฤษ 45 คำ/นาที
รถยนต์ ,รถจักรยานยนต์ ,
รถยนต์ ,รถจักรยานยนต์ ,
fast learner , work well with team , energatic , good memories