• Implement, service and maintain customer’s Network/WLAN equipment, Security equipment and other related product
• Provide Standby service and Onsite support 24 x 7
• Provide POC and Demonstration Lab Test
• Provide technical consultancy, training technical training to customer, sales for network and security solution
• Study/evaluate new product, model, technology of existing supplier and new supplier as assigned
• Manage, handle technical case, request RMA of product with Vender’s TAC
• Project management for Network, Security and other project’s installation as assigned