- Handled email documents medical conditions of clients and forward to physician reviews case before making an appointment for consultation.
- Collaborated between patient and physician during consultation.
- Summarized physician’s order form as following and make a quotation to present them.
- Updated flight arrival/departure and arranged driver’s schedule to pick up/ drop off clients from the airport to hospital for treatment.
- Concluded all the case weekly / monthly other duties as assigned to report manager and CEOs by power point or excel and get the feedback from them to improve all the case concern.
- Interviewed patients such as drug/ food allergy, medical conditions to inform a physician / nurse before starting treatment and review to a nutritionist / chef before preparing meal.
- Made an invitation letter for clients which embassy requires for visa approval before traveling.
- Recorded initial background on system and schedule.
- Contacted with agency via call, Line OA, WhatsApp, E-mail to confirm case for appointment.
- Provided summary of activities during weekly meetings.
- Calculated benefits clients what insurance coverages or excludes as guarantee letter.
- Verified daily income, summit cash/slip from credit transactions and reconcile daily invoices according to finance shift report.
- Collaborated with relevant departments to ensure prompt efficient service delivery clients within designated timelines.
- Controlled and managed clients payment collection accurate issuance of invoices.
- Updated statement and reported to supervisor in daily.
- Coordinated with claim assessors and representatives.
- Provided documents as claim assessors required to consider on the authority of claim according to conditions.
Plaza Athanee Bangkok A Royal Le Meridian Hotel
Food & Beverage Service Dept. Internship from Apr. 2017 - Jun. 2017
-Picked up order from kitchen and served guests in rooms.
-Provided the items and prepared complimentary.
-Updated number of guests who checked in / out weekly for reporting to supervisor.
-Answered a calling by phone in case of guests require.
ประวัติการฝึกอบรม
กรกฎาคม 2561 ถึง กรกฎาคม 2561
Organized by Samitivej Srinakarin Hospital
Basic Life Support & First Aid
กรกฎาคม 2560 ถึง กรกฎาคม 2560
Organized by Rungsit University Jul. 22-23. 2017
RSU Young Hotelier Camp
ความสามารถ
ความสามารถทางภาษา
พูด (ดีมาก) อ่าน (ดีมาก) เขียน (ดี)
พูด (ดี) อ่าน (ดี) เขียน (ดี)
ไทย 20 คำ/นาที อังกฤษ 15 คำ/นาที
รถจักรยานยนต์ ,
- Section Language
TOEIC 550
DRU English Proficiency Test At B1 Level
-Computer Literacy
Canva
Emai
Excel
Zoom
Power point
Micro soft word
Google Calendar
- Soft skills
Coordination
Communication
Enthusiastic
Fast leaner
Team work
Time management
Responsibility
Problem solving
โครงการ / ผลงาน / เกียรติประวัติ / บุคคลอ้างอิง
Achievement
Continuous Quality Improvement CQI
2nd runner - up, Successfully managed in total savings cost of 10% per quarter.
Organized by Samitivej Thonburi Hospital
Nov. 26, 2019