Greeting guests on arrival.
Administering check-in and check-outs.
Assigning rooms and issuing keys.
Processing guest payments and managing bills.
Coordinating with porters, concierge, kitchen staff and housekeeping.
Acting as a central source of information for guests during their stay.
Resolving problems and dealing with conflict or tension with disappointed guests.
Manage data in spreadsheets and reports
Keep records and reports up to date
Create and update records and databases with personnel, financial and other data
Organize and schedule meetings and events
Coordinate office activities and operations to secure efficiency and compliance to company policies
Manage phone calls and correspondence (e-mail, letters, packages etc.)
Track stocks of office supplies and place orders when necessary
Submit timely reports and prepare presentations/proposals as assigned
Assist colleagues whenever necessary
สิงหาคม 2562 ถึง กุมภาพันธ์ 2563
SERVICES
ศรีลันตา สปา แอนด์ รีสอร์ท
สำหรับสมาชิกเท่านั้น
Provide excellent customer service to guests
Greet and escort customers to their tables
Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
Prepare tables by setting up linens, silverware and glasses
Inform customers about the day’s specials
Communicate order details to the Kitchen Staff
Serve food and drink orders
Arrange table settings and maintain a tidy dining area
Deliver checks and collect bill payments