services requirement. Assign subordinates for task, control and report. Provide leadership
to Lounge Agents and others, support, and coach, develop and motivate all team
members, delegation and mentoring in-order to facilitate customer satisfaction. Strive
with the team to avoid complaints and earn compliments. Prepare daily action plan as
per operational need and issues. Make report after the shift. Conduct staff performance.
พฤศจิกายน 2547 ถึง กันยายน 2552
Senior spa receptionist
Banyan Tree Spa – Dubai, U.A.E
Dubai U.A.E.
สำหรับสมาชิกเท่านั้น
Assist customers to make sure each customer highly satisfied during treatment and
support the spa supervisor and ensure all team members provide the same excellent
standards of service and all are used to working in rewarding and demanding
environment. Preparation of Front of House rotation and organize employee shift cover
when necessary whilst assisting with timesheet and invoicing in the absence of the Spa
Supervisor. Stock responsibility and making sure the spa has the necessary products to
run smoothly and efficiently and also. Review the booking process to ensure that all
team members are handling bookings correctly and to carry out opening and closing.
ประวัติการฝึกอบรม
พฤศจิกายน 2552 ถึง กุมภาพันธ์ 2561
Emirates Airline
First Aid, SMS, Aviation Security, Emacs, Easy Mars,