1. Analyzing customer's behavior to support data for Marketing Team through the offline fieldwork survey
2. Interpreting competitor’s strategies and customer’s voice via online channels (Social Media)
3. Analyzing customer journey for Online-offline marketing through O2O tools
1. Coordinated research projects
2. Communicated with client to understand and research objectives
3. Designed research questionnaires and quantitative guides
4. Worked with Project Manager to oversee the fieldwork initiative
5. Interpreted data, writing report, and making actionable recommendations and present findings
1. Created and maintained a proper relationship with each client
2. Kept track of all tutoring and mentoring sessions and making sure that they don’t fall behind
3. Answered general phone calls and messages from either parents and students efficiently and professionally