• Maintain and develop relationships with potential and existing customers.
• Sales analysis and planning (Budgeting, Sales progress analysis, market research, etc.)
• Business development – Perform research, identify and sales hunting new potential customers and new market opportunities.
• Generate sales volume from key account customer.
• Collaborate with other departments, including finance, product development, and operations, to ensure that the sales operations are aligned with the overall company strategy.
• Monitor and analyze market trends and competitor activity to identify new opportunities for growth and to make recommendations for improvement
• Build and maintain personal relations with strategic key account B2B of hospitality and office building.
• Increasing value , improving business model and remaining good relationship with partner
• Collaborate with buyers, suppliers, distributors and to analysts and negotiate (price, quantities and time-scales)
• Manage customer service department portfolio and lead new products to market success.
• Initiate and implement process development and improvement in the areas of cost, quality, and customer service.
• Develop business strategies and expand relevant business
• Managing project deliverables in line with the project plan ensuring the project is delivered as committed.
• Lead and develop service sales team, consistently achieve quota, and proactively manage territory to grow business.
• Maximize the trading profit and growth of company by meeting or exceeding sales objectives via Direct Sales.
• Review that operation and quality procedures in place are followed by the Client
• Managed sales operations for existing accounts for office buildings, hotels shopping malls, and homeowners of the firm to accomplish the business strategy goals.
• Build and maintain personal relations with strategic key account customers such as Lotus and Nestle.
• Managed after sales care and provided service contracts, spare parts, decorations, renovations, clean mobility, and software updates with customer.
• Managed service team and supplies for spare parts disbursement.
• Reported equipment errors and made arrangements to solve problems.
• Set annual budgets and created annual action plan for customers.
• Manage and reduce the customer credit risk by analyzing factors such as the customer’s financial situation and payment habits.
• Create and monitor daily customer order to ensure the delivery dates are met customer expectation and requirement.
• Operate on and analyze issue needs reports for a daily overview and follow-up with customers.