Prepare the order according to the requirments by the customers.
Manage the delivery process for both B2B and B2C.
Record the transection stock with the WMS System.
Summarize daily reports for the outbound order.
Professionally of customer inquiries via email/Online chat/Applicationplatform.
record and compile data for performance reporting.
Following up inquiries to provide update to customer.
Process refund/ exchange request for after sale inquiries.
กรกฎาคม 2563 ถึง ธันวาคม 2565
CS (key Accounts)
best logistics technology (thailand) co. ltd
188/14-188/17 หมู่ที่ 7 ตำบลบางโฉลง
สำหรับสมาชิกเท่านั้น
Tracking status of goods deilvery according to the requirments.
Analyze and resolve status issues that exceed SLAs.
Handle complaints from the customer and forward to the relevant branch.