• Design, develop and maintain infrastructure to support organization growth and increase efficiency.
• Administration Active Directory, DNS, DHCP, databases and core application setup as organization needs.
• Configure Ubiquiti Edge router, switch, firewall, wireless access point and Dell server to smooth operation.
• Handle Microsoft Office 365 administration for all email users and collaboration services.
• Participate in new IT projects with minimal supervision on effectively solving problems on-time.
• Troubleshoot and resolve network, server, hardware and software related issues promptly and ensure solution to minimize downtime.
• Suggesting and recommendation solutions to user (over 200 users) for technical issues.
• Collaborate with cross-functional teams to identify IT infrastructure needs and develop solution to meet business objective.
• Respond to IT support requests via the ticketing system, resolving issues within SLA.
• Support and provide additional responsibilities and tasks as assigned by supervisor.
• Assist day-to-day operation and resolve issues on-site, phone, remote access and email.
• Create and maintain details record of technical configuration document and report as needed.
• Provide 24/7 on-call support, promptly responding to, investigating and resolving incidents.
• Share knowledge and best practices with team members through regular meeting and confluence.
ตุลาคม 2564 ถึง เมษายน 2566
Network Engineer
Mineral Development Bank
Yangon, Myanmar
สำหรับสมาชิกเท่านั้น
• Worked with team on design, implementing and maintaining an enterprise level network infrastructure.
• Configured and troubleshot Cisco catalyst switches 2960, 3650, 250 series and Cisco ISR 1111-8P routers.
• Implemented and maintained DMVPN, NAT and ACL for spoke branches (over 5 branches).
• Managed Cisco ISE for all users to enforce secure network access control and to protect data and resources.
• Deployed and configured dynamic routing protocols, static route, default route, spanning tree, VLAN and IP addressing to ensure network performance.
• Set up FortiGate firewall policies, Site to Site IPSEC and VPN as per Bank’s security requirement.
• Interact with internal teams and vendors to ensure complex requirements of a solution.
• Install, backup and firmware upgrade for Cisco IOS, firewall and other network related devices.
• Provided VMware ESXi, Linux and Windows server in virtualization technology.
• Created the network configurations, installations and troubleshooting procedures document.
ธันวาคม 2558 ถึง พฤษภาคม 2562
IT Support Engineer
Myanma Tourism Bank
Yangon, Myanmar
สำหรับสมาชิกเท่านั้น
• Assemble and maintain computers, troubleshot hardware issues and ensure up-to-date functionally.
• Setup Domain user accounts, file sharing access, printer access and supported email related issues.
• Install and maintain various types of operating system (Windows, Linux), standard software, MS office and antivirus for security enhancement.
• Setup cabling, network infrastructure, VPN and hardware installation during branch openings.
• Prepared IT documentation and regular reports to ICT Manager.
ประวัติการฝึกอบรม
ตุลาคม 2559 ถึง มกราคม 2560
ACH
CCNA Routing and Switching
ความสามารถ
ความสามารถทางภาษา
พูด (พอใช้) อ่าน (พอใช้) เขียน (พอใช้)
พูด (ดี) อ่าน (ดี) เขียน (ดี)
พูด (ดีมาก) อ่าน (ดีมาก) เขียน (ดีมาก)
ไทย คำ/นาที อังกฤษ คำ/นาที
โครงการ / ผลงาน / เกียรติประวัติ / บุคคลอ้างอิง
Core Banking Implementation
• Implement and Configure NAT, HA, VRF, Routing (OSPF, EIGRP) on Palo Alto
• DMVPN Upgrade HO and Branch
Wi-Fi Project with Cisco ISE
• Implementation of Cisco ISE VM version
• Configure and Set up Wireless Access Points