ตำแหน่ง Senior desksite support

บริษัท บริษัท ไอบีเอ็ม โซลูชั่นส์ ดิลิเวอร์รี่ จำกัด

ที่อยู่บริษัท 388 ถ. หพลโยธิน สามเสนใน พญาไท กรุงเทพ 10400

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
- Support IT problem software, hardware, network
- Create new process and develop process in team
- IT helpdesk and onsite Support for ExxonMobil company. Support about incident, service request and problem management such as software, Hardware and network.
- Onsite support for Benz DaimlerChrysler company. Fix the problem that relate software and hardware.
- Onsite support for Boots company. Support POS hardware, software and database for POS application.
- Esso Coco project. Support hardware and software that relate POS machine
- Planning for Preventive maintenance
- Create manual and troubleshooting for support customer.
- Support Bank of Ayutthaya Rama3. manage the service delivery for support BAY project and migrate ITSM tool for the project.
- Move and open branch
- Move and open Exchange Booths
- Refurbish and re-layout branch
- Install and set-up network at branch and Exchange Booth
- Support BCP and DRP
- Marketing Events and Campus register
- Control and Co-ordinate vendors relating EDC, Multi-functions Printer, UPS, etc.
- Service Help Desk: service and support at Head Office Onsite and Branches Onsite
- IT support for Mead Johnson nutrition Thailand. Support relates hardware, software network, coordinate with vendor and participate team, support for QA and QC LAB instrument, support Manufacturing project such as GLIM and GWIN application and Install Hardware and software hygiene zone.
- Coordinate with reginal team to fix the problem
- Support Minor company for project Minor basecamp and Minor food for improvement service delivery. Create document support, workflow and improvement process, create prepare information for create service request support for Minor.