ตำแหน่ง Hotel Manager

บริษัท KC Beach Club and Pool Villas

ที่อยู่บริษัท 11/9 Moo. 2 Chaweng, Bo Phut , Samui Surat Thani 84320

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Overseeing personnel, including receptionists, kitchen staff, and office employees.
Monitoring employee performance and conducting regular evaluations to help improve customer service.
Collecting payments and maintaining records of budgets, funds, and expenses.
Welcoming and registering guests once they arrive.
Resolving issues regarding hotel services, amenities, and policies.
Organizing activities and assigning responsibilities to employees to ensure productivity.
Creating and applying a marketing strategy to promote the hotel’s services and amenities.
Coordinating with external parties, including suppliers, travel agencies, and conference planners.
Evaluating hotel performance and ensuring compliance with health and safety rules.
Partaking in financial activities, including establishing room rates, setting budgets, and assigning funds to departments.

ตำแหน่ง Hotel Manager

บริษัท Raintree Residence KhaoYai

ที่อยู่บริษัท 227/1 Prayayen Kaoyai Nakorn Rachasrima

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
plan and organise accommodation, catering and other hotel services
promote and market the business
manage budgets and financial plans and control expenditure
maintain statistical and financial records
set and achieve sales and profit targets
analyse sales figures and devise market and revenue management strategies
recruit, train and monitor staff
plan work schedules for individuals and teams
meet and greet customers
deal with customer complaints and comments
address problems and troubleshoot accordingly
ensure events and conferences run smoothly
supervise maintenance, supplies, renovations and furnishings
deal with contractors and suppliers
ensure security is effective
carry out inspections of property and services
ensure compliance with licensing laws, health and safety and other statutory regulations.

ตำแหน่ง Resident Manager

บริษัท FairHouse Group

ที่อยู่บริษัท 124/1 Chaweng Noi ,Bo Phut ,Samui ,Surat Thani 84320

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
2016-2020: Resident Manager, at Fair House Beach Resort and Hotel 172
Rooms
Duties and Responsibilities
Oversee product stocking, accounting, and marketing efforts at the resort. As a resort manager,
such as painting or plumbing. Ensure that all supplies, from housekeeping materials to furniture,
are in good condition and in stock. Monitor payroll, and expense accounts. Earn more revenue
and control all expenses to reach budget,
Regular Meeting: P&L Meeting 1 time/month, RM meeting, FB&MK meeting, RDM meeting 1
time/ week
, Store checking /week and credit meeting /week

Customer Service
Ensure positive customer experiences by maintaining high-quality facilities and remedying
problems. At the resort, conduct room, kitchen, and grounds inspections to make sure that they
are all up to code. Greet guests at arrival, create standards surveys, and find acceptable
solutions to problems that may arise.

Human Resources Responsibilities
To be in charge of hiring, training, and scheduling new staff members. Also maintain employee
records and fire ineffective employees. Set goals for employees and help staff achieve these
goals, also have assistant managers who will work with to manage departments, such as
housekeeping, dining, security, Schedule and lead staff meetings to regularly communicate with
staff and to ensure that all departments are meeting the resort& standards

ประสบการณ์ทำงานอื่นๆ
2014- 2016 : Operation Manager, KC Beach Club & Pool Villas
 Improve the operational systems, processes and policies in support of organizations
mission -- specifically, support better management reporting, information flow and
management, business process and organizational planning.
 Manage and increase the effectiveness and efficiency of Support Services (HR, IT and
Finance), through improvements to each function as well as coordination and
communication between support and business functions.
 Play a significant role in long-term planning, including an initiative geared toward
operational excellence.
 Oversee overall financial management, planning, systems and controls.
 Management of agency budget in coordination with the Executive Director.
 Development of individual program budgets

 Invoicing to funding sources, including calculation of completed units of service.
 Payroll management, including tabulation of accrued employee benefits.
 Disbursement of checks for agency expenses.
 Organization of fiscal documents.
 Regular meetings with Executive Director around fiscal planning.
 Supervise and coach office manager on a weekly basis.

2013-2014 : Front Office Manager, Assistant Front Office, Both position in
same year at
KC Beach Club & Pool Villas
 Supervises reservations and the allocation of bedrooms with the Executive Housekeeper
 Monitors the customer accounts and till accounts
 Applies and ensures the application of the sales strategy to maximize occupancy and
average room price
 Co-ordinates the reception team, organizing its work and schedules
Key Responsibilities
 To monitor the quality of welcome extended to guests
 To recruit, train and motivate the members of team
 To ensure that all hotel standards and procedures are applied
 To manage daily billing and payments
Entry Requirements
Skills
 Use of Windows
 The ability to train and motivate a team
 The ability to be available to work nights, weekends or public holidays
 Sales ability
 Hospitality
 Adaptability: coping with the diversity of customers and their needs
 Self-sufficiency
 Self-control: handling complaints
 Good relationship skills
 Team leadership
 Good memory: remembering guests
 Taking the initiative
 Discretion

2011-2013 : Front Office Supervisor, Melati Beach Resort & Spa