-Lead and supervise a team of customer relationship representatives by providing coaching and performance feedback.
-Management of the convention center at the head office building. Taking care of catering venues in the building according to service standards.
-Plan, lead, and coordinate all aspects of events, including vendor and supplier management, events flow plan, and onsite coordination.
-Collaborate with cross-functional teams to ensure successful event delivery and customer satisfaction.
-Build and maintain positive relationships and company's PR with clients and stakeholders, including regular follow-ups, check-ins, and satisfaction surveys.
-Handle customer complaints and resolve issues in a timely and effective manner.
-Develop and implement customer service strategies to improve customer satisfaction and loyalty to the company.
-Setup and plan a yearly budget for the team's CRM
สิงหาคม 2557 ถึง สิงหาคม 2559
Secretary Chief Executive Officer
Future Sign Company Limited
Nonthaburi
สำหรับสมาชิกเท่านั้น
-Manage and administrate complex calendars, travel arrangements, meetings, and sales reports for the CEO.
-Control and inspect both internal and external documents, Liaise with both internal and external organizations through various communication channels - phone, email, in-person meeting.
-Prepare meeting summaries, all sales reports, and presentations.
-Handle confidential information with discretion and professionalism.
-Perform general administrative duties, including filing and organizing documents.
สิงหาคม 2553 ถึง เมษายน 2557
Secretary of Manager Information Technology Department
IRPC Public Company Limited
Bangkok
สำหรับสมาชิกเท่านั้น
-Administrate department managers according to orders assigned, scheduling of department managers, helping in the organization according to department manager's orders
-Perform secretarial duties; inspect internal and external documents, receive and send emails, coordinate both internal and external stakeholders,
-Summarize and analyze the work of the information technology department to offer creative ideas to the supervisor.
Nov, 2009 - Jul, 2011
North Bangkok University
Pathum Thani
Assistant Secretary to the Vice President for Student Affairs
-Perform general administrative duties, including filing, receiving-sending emails, and organizing documents.
-Assist and liaise the executives during off-site work.
-Coordinate with internal staff and external organization.
-Offer ideas and creative opinions to the superior.
-Assist the organization according to the instruction given.
คอมพิวเตอร์พื้นฐาน:
MS Word
MS Excel
MS Powerpoint
ความสามารถพื้นฐาน:
Multi Tasking
Fast Learner
Leadership
Can work under pressure
Team worker
Adaptibility
Creativity
โครงการ / ผลงาน / เกียรติประวัติ / บุคคลอ้างอิง
- 2008 Royal Scholarship Student Award from Her Royal Highness Princess Maha Chakri Sirindhorn, Ministry of Education, Sep 2008
- 2006 Royal Scholarship Student Award from HRH Princess Maha Chakri Sirindhorn, Secondary School, Ministry of Education, Aug 2006
- Served as an activity and recreation committee, Master's Degree, Ramkhamhaeng University
- Served as vice-president of the student club Bachelor's degree, North Bangkok University
- Guest lecturer on personality development knowledge
- Formal and informal moderator
- Organizing both Thai and international performances in various ceremonies