ตำแหน่ง Quality analyst management

บริษัท Gear.inc

ที่อยู่บริษัท รามอินทรา 109

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Evaluate the performance of the employees.
Check the quality of work of employees and analysis of preventive measures.
Plan, execute, and oversee the inspection of social media tasks being processed by content moderators.
Assist operations and local quality function in tracking, documenting, and reporting quality levels as well as goals/KPIs.
Analyze and investigate cases error/ reported quality issues to ensure closure in accordance with company guidelines.
Provide coaching and support to moderators in order to improve the quality score and accuracy on policies, procedures, and moderation processes.

สถาบัน Transcosmos

หลักสูตร Quality analyst, Coaching skill