- Booking space with Airlines.
- Confirm booking with customer.
- Coordinate with Shipping, warehouse, Freight Forwarding, Customs, Airlines, etc.
- Maintaining customer relationships and helping to solve any problems.
CUSTOMER SERVICE AIR/SEA - EXPORT/IMPORT
- Manage and Operate for Import & Export shipment going smoothly. Handle with special care and have positives relationships with the customer.
- Maintaining customer relationships and helping to solve any problems. Co-operate with overseas agents for shipment arrangements.
- Prepare and correction all documents.
- Coordinate with Shipping, warehouse, Freight Forwarding, Liner, Customs, Airlines, etc.
- Prepare the cost Issue invoice Coordinate accounting And notify the accounting department for the next step
- Prepare weekly, Monthly report to Management Team.
- Other jobs as assigned by Management Team.
BOOKING RESERVATION (AIR FREIGHT)
- Book space with Airlines.
- Confirm booking with customer.
- Check the accuracy of customer documents.
- Fill in the customer's information in the Schengen visa system. Book a queue to submit a Schengen visa.
- Translation documents.
- Contact with customers.
- Coordinate with other departments.