- Complete the proforma invoice and upload the sales order into system when customer issued purchase order.
- Communicate with factory and related parties to ensure the goods is completely delivered to the customer.
- Coordinate with freight forwarder to ensure the goods to requirements of customer.
- Prepare document for export document (Invoice, Packing list, Bill of lading, Insurance and COA)
- Responsible for tracking invoicce with customer to complete the payment within due date.
- Handling customer complaints and release to related parties to provide preventive actions.
สิงหาคม 2562 ถึง พฤษภาคม 2564
Customer Service
Eagletainer Logistics (Thailand) Co., Ltd.
สำหรับสมาชิกเท่านั้น
- Engage to customer about the vessel schedule and shipping plan.
- Ensure the reasonable price and report to sale team.
- Carry out the day-to-day documentation tasks under Sale faction, create the sea freight quotation and provide
to customer.
- Perform the shipping documents and send to the carrier, contains the Shipping Instructions, VGM, DG Form
and etc.
- Work closely with the financial team to complete the payment process.
- Release documents to customer e.g. bill of lading, invoice.
- Resolve/support any problems to customers.