-Answered incoming calls andreferred callback requests to the appropriate staff.
-Summarized, structured and forwarded information.
-Arranged and coordinated appointments.
-Documented calls in the system.
June 2012 –February 2016 General Manager,
Under The Magic Tree Bookshop
Job description
● organized and managed bookstore activities; developing and implementing the
store’s operating procedures; as well as recommending appropriate related policies.
● managed and maintained the bookstore accounting records, and hiring, training,
supervising, and evaluating personnel.
● ordered books, supplies, and related merchandise; arranged advertising
materials; as well as oversaw the planning, supervision, and maintenance of stock and
inventory.
● prepared a variety of reports and correspondence.
● resolved client issues associated with merchandise.
April 2011 - Jan 2012 Executive Assistant,
Chiang Mai Montessori School
Job description
● Acted as the point of contact among executives, employees, clients and other
external partners.
● Managed information flow in a timely and accurate manner.
● Managed executives’ calendars and set up meetings.
● Oversaw the performance of other clerical staff.
● Acted as an office manager by keeping up with office supply inventory.
● Formattedinformation for internal and external communication – memos,
emails, presentations, reports.
● Took minutes during meetings.
● Screened and directedphone calls and distributedcorrespondence.
● Organized and maintained the office filing system.
Computer skill: MS Excel, MS Word, MS Powerpoint