- Lead a team of 23 people in shop set-up function through team downsizing and process improvements
- Initiated new working flow resulting in +14% shops set up within 1 month despite reducing team members
- Supervise shop set-up agents in utilizing the Shopee system and marketing tools
- Organize training for new joiner general knowledge and marketing tools of Shopee
- Supervise shop set-up agents in utilizing the Shopee system and marketing tools
- Oversee performance of shop set-up agents and prepare daily QC reports
มิถุนายน 2562 ถึง ตุลาคม 2563
Call center AIS FIiber
Advanced Contact Center
Phaholyothin Place
สำหรับสมาชิกเท่านั้น
- Make calls to present promotions, packages and services of AIS, including informing the good results that customers will receive
- Answer customer calls Solve problems and provide assistance to customers. in terms of products
and services
- Build good relationship with customers to ensure in using the product and services of the company