• Check and Respond customer review and complian on website tripavisor and Online Travel agency (OTA)
• Create engaging, upto date content. Submit Weekly Facebook posting schedule all properties
• Posting Facebook, Instragram content and reply message
• With the rest of the Marketing Communications team act as a brand guardian in terms of look and feel of online communications as well as tone of voice of copy.
• Managing the company’s email marketing campaigns.
• Managing the organisations Social Media accounts ensuring all copy is relevant for the different platforms.
• Plan, execute, and measure experiments and conversion tests
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
• Collaborate with agencies and other vendor partners
กันยายน 2557 ถึง เมษายน 2558
sale coordinator
โรงแรมวรบุระ หัวหิน
หัวหิน ประจวบคีรีขันธ์
สำหรับสมาชิกเท่านั้น
· A Sales Coordinator primarily assists the sales team, focusing mostly on managing schedules and the distribution of any sales documentation.
· A Sales Coordinator prepares and then follows up on any sales quotations made for clients, negotiating terms with client at a cost best suited for them.
· The Sales Coordinator must liaise between other departments and the client to provide the service most suitable to the client’s needs, cost and time restraints.
· A sales Coordinator may be responsible for overseeing any supercharges and evaluating any alterations to both external and internal staff.
· The sales Coordinator must be proficient in Microsoft Office and any other software related to the Sales, report for back up to data base of Sales Team, IT , Fax and Internet.
สิงหาคม 2551 ถึง สิงหาคม 2561
Reservation Package & Series
ฮานา เอเชีย จำกัด
อาคารไทม์สแควร์
สำหรับสมาชิกเท่านั้น
• Processes reservations by mail and fax
• Processes reservations from the sales office, other hotel departments, and travel agents
• Knows the credit policy of the hotel and how to code each reservation
• Communicates reservation information to the front desk
• Making arrangements for clients travel programs
• Answer questions from other tourism industry colleagues, over email or by phone
• Arrange bookings and documentation for hotel and accommodation, and collect payment
• Assist travel agents and tour operators in preparing itineraries for clients