- Verified the cash inflow that gathering from the
customer and ensure that customer contracts
are input correctly to the CRM system.
- Main point of contact for addressing any inquiries
and questions related to financial operations.
- Prepare the package reverse report to analysis
the error in each systems then collaborate with
Tech team to resolve the issues.
- Summary analysis accuracy system & admin report
- Summary analysis fraud case & Individual performance team report
- Check fraud notification system
- Update pricing (High risk product)
- SOP for ads decision policy and admin case
- Update instruction and FAQ
- Shift plan for team
- Support CS Team (case consult)
- Moderate ads (pre-moderation)
- QA front page (post-moderation)
- Ads quality control
- Detect fraud by system (suspicious ads)
- Review policy update & fraud records
- Policy and fraud trainer for internal & external team