- Contact customer directly with line manager to brief detail of the order.
- Gather information and idea as required by line manager.
- Design and process artworks for printing media, exhibition, consumer etc.
- Presentation and coordinated with the team works especially with designer and producer.
- Working outdoor at any exhibition or event locations as a member of the team.
- Provides the best customer service to gain trust, create band loyalty, connect to customers and minimize complaints.
- Retain existing customers by provide them the best solution and services.
- Advised customers of various promotions of each device and band to help them choose the best one that suited them the most.
- Worked with team to achieve the sales target and service performance.
- Providing accurate information about company products and services to satisfy clients need.
- Troubleshooting the internet connection including loss of internet connection, internet instability, slow speed internet and unsatisfied internet experiences.
- Responding to the client’s questions regarding applications usage, terms of use and promotions via telephone call and computer.
- Advising the client for various internet setting such as a forward port setting, CCTV setting, bridge mode settling and create an access point setting.