ตำแหน่ง Sales Coordinator & Online Sales

บริษัท Poly Plastic Co.,Ltd.

ที่อยู่บริษัท 151, 153 Ratchawong Rd., Chakkrawat, Samphanthawong, Bangkok 10100, Thailand.

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Manufacturer and distributor of packaging products (retail & wholesale), including food packaging bags, shopping bags, zip lock bags, and laminated bags
● Managed B2B and B2C customers throughout the end-to-end sales process, including welcoming VIP customers, handling incoming calls, coordinating with relevant departments, providing product consultation, preparing quotations, processing orders, following up on payments, and coordinating product deliveries to ensure customer satisfaction and build long-term relationships with Thai and international customers.
● Managed sales through retail stores, telephone, and online channels, including Shopee, Lazada, LINE OA, LINE Shopping, and the company website, serving an average of 30–50 customers and processing 30–50 orders per day.
● Prepared and verified complete sales documentation, including Quotations, Purchase Orders (PO), Purchase Requisitions (PR), Invoices, Tax Invoices, Receipts, and Deposit Invoices, while following up on payment status until completion of the sales process.
● Monitored inventory levels through weekly and month-end stock checks, planned and coordinated product deliveries, and collaborated with the production team and customers to manage large-volume orders. Resolved operational issues, including inventory allocation between branches, to support urgent orders and ensure accurate and timely order fulfillment.
● Prepared daily sales reports and utilized CRM, Express Accounting, and Microsoft Excel (VLOOKUP, PivotTable) for data management, reporting, and sales tracking.
● Provided post-sales support by following up on customer inquiries and complaints, coordinating issue resolution, and ensuring accurate, complete, and timely product delivery.

ตำแหน่ง Receptionist | Procurement | Administration

บริษัท Nawani Co.,Ltd.

ที่อยู่บริษัท 555/59 SSP Tower, 21st Floor, Soi Sukhumvit 63 (Ekkamai), Khlong Tan Nuea, Watthana, Bangkok 10110, Thailand.

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
A real estate company specializing in the sale, purchase, and leasing of office spaces in commercial buildings, providing both monthly and annual lease options.
● Welcomed and assisted Thai and international customers, visitors, and guests by providing professional customer service. Handled incoming calls, routed inquiries, coordinated with relevant departments, managed incoming and outgoing mail and parcels, and maintained a well-organized reception area to support smooth daily operations.
● Calculated and prepared monthly customer billing, including office rental fees, water and electricity charges, meeting room charges, telephone, internet, and parking fees. Prepared and maintained business documents, including Quotations, Purchase Orders (PO), Purchase Requisitions (PR), Invoices, Tax Invoices, Receipts, and Monthly Billing Statements. Coordinated with and provided information and assistance to Thai and international customers, particularly customers from Japan, France, and India.
● Managed procurement of office supplies, equipment, and consumables by evaluating vendors, comparing prices and product quality, and ensuring cost-effective purchasing decisions.
● Presented office rental spaces (monthly and annual lease options) to prospective customers, created and published online property listings, and provided information on facilities, promotions, and leasing benefits to support office leasing and sales activities.
● Coordinated meeting room reservations and schedules, managed facial recognition access cards, and assigned internet and office facility access permissions for tenants and employees.
● Coordinated with contractors and maintenance technicians to resolve issues related to electrical systems, air conditioning, office equipment, and internet services. Prepared maintenance notices and service announcements to ensure smooth business operations and minimize disruption to tenants.

ตำแหน่ง Customer Support / Technical Support (Contact Center)

บริษัท Canon Marketing (Thailand) Co.,Ltd.

ที่อยู่บริษัท 98 Sathorn Square Office Tower, 22nd–24th Floor, North Sathorn Rd., Silom, Bang Rak, Bangkok 10500, Thailand.

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Manufacturer and distributor of imaging and office equipment, including cameras, lenses, printers (inkjet and laser), copiers and Selphy (Mobile Wi-Fi printers)
● Provided product guidance, setup instructions, and basic troubleshooting for customers.
● Provided first-line technical support by troubleshooting product issues, diagnosing problems using error codes, and coordinating with the Technical Support team to resolve complex customer issues.
● Created onsite service requests and coordinated with the Technical Support team to arrange on-site service for customers when remote troubleshooting could not resolve the issue.
● Managed post-sales support, including contract renewals, meter readings, and consumable delivery coordination.
● Prepared user manuals, service documentation, and conducted Customer Satisfaction Surveys.
● Trained and mentored new employees through On-the-Job Training (OJT) to improve service quality and team performance.
● Supported sales and marketing activities by presenting product promotions and coordinating with internal teams and external customers.

ประสบการณ์ทำงานอื่นๆ
4. Thai Metal Product Industry Co.,Ltd.
ม.ค. 2553 - ธ.ค. 2553
37/16 Moo 14, Soi Phetkasem 69, Bang Bon 3 Rd., Nong Khaem, Nong Khaem, Bangkok 10160, Thailand.
Administrative Officer
10,000
Manufacturer and distributor of large-scale water pipe flanges and industrial piping equipment
● Prepared sales documents, including Quotations, Invoices, Tax Invoices, Receipts, and coordinated with relevant departments to ensure accurate order processing.
● Created marketing materials, including product brochures, managed online product listings, and provided sales support to walk-in customers.
● Managed HR administrative tasks, including interview scheduling, employee ID card issuance, and timekeeping reports.
● Maintained inventory records for tools, equipment, and materials, monitored stock levels, and prepared inventory reports.
● Welcomed VIP customers, handled incoming calls, and routed inquiries to the appropriate departments while coordinating with internal teams to ensure smooth daily operations.

สถาบัน สถาบัน L&D

หลักสูตร Workshop หลักสูตร 10X Productive (เพิ่มศักยภาพ 10 เท่า) และ Workshop หลักสูตร Effective Communication Skills (ทักษะการสื่อสารอย่างมีประสิทธิภาพ)

สถาบัน Berlitz Silom Center

หลักสูตร Marketing Leader Elementary Business English (V.2013)

สถาบัน Canon Marketing (Thailand) Co., Ltd.

หลักสูตร Professional Telephone Communication & Complaint Management