Promoted to the position of key account manager for exceptional organizational skills and exceeding KPIs.
Devised deployed and monitored processes to boost long-term business success and increse profit levels
Oversaw day-to-day business operation on sales floor by fastering deep professional relationships with contracts and customers.
Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
Analyzed past sales data and team performance to develop realistic sales goals.
Utilized internal lead referral tools to solicit new business opportunities and contacts.
Managed client accounts, generating leads, and maintaining customer relationships.
Managed entire sales cycle across customer accounts, proposing and closing sales to achieve total revenue growth, profit and customer satisfaction plans.
Organized meetings and appointments with organization companies to promote English education services such as IELTS , Academic Writing to corporate with each organization which teaching by native speaker teacher.
Senior Customer Service
Sep 2016 -Aug 2018
Maintained customer account information database by canceling and updating customer accounts.
Recommended course to customers, thoroughly explaining details.
Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction.
Delivered prompt service to prioritize customer needs.