-Overseeing the relationship with customers handled by my team.
-If the customer have a problem, I will nd the solution to resolve quickly and eciently.
-Making a strategy of how to keep the old customers and how to get a new customers to the business.
-I also work with Thai Honda in listening to the user's needs and relay the feedback to the team and share a plan to improve the services. -Ensure the CRM system provides an eective.
-Knowing the competition and strategizing accordingly (Mystery shopper/Mystery shopping).
-Planning and managing a multi-channel marketing campaigns.
-Conducting business reviews using CRM programs.
-Setting ang making a specic marketing strategies.
สิงหาคม 2563 ถึง กุมภาพันธ์ 2564
Hotel manager
Oh my place Hotel
สำหรับสมาชิกเท่านั้น
-Welcome-check in and Check out guests.
-Assist guests during their stay.
-Make a tour booking and contact the agent.
-Contact a tour and agent Web site to Promote the hotel (ohhohotel.com) -Hire and train new stas.
-organization quality and service as well as a standard.
-Sourcing materials, products and negotiating the best or most cost-eective contracts and deals. -Updating and maintaining records of all orders, payments, and received stock.
-Set up a monthly payment period, special period and OT.
-Make a Payroll.
-Dealing and negotiation with sta problems.
เมษายน 2562 ถึง สิงหาคม 2563
Assistant Manager
Patara Elephant Farm Company Limited
สำหรับสมาชิกเท่านั้น
-Organization quality and service as well as a standard and safety.
-Helping my manager to set up and calculated wages and OT for mahouts (Daily).
-Helping my manager to set up and calculated a payroll for sta (Monthly).
-Recheck bookings from the email every morning.
-Dealing and negotiating about Promotion and campaign with Tour Agent and the hotels.
-Assist also helped the veterinarian to care for the elephant, assist with treatments, feeding, grooming and monitoring the elephant overall health.
-Helping my manager to assist with maintaining workplace safety. -Coordinating and organizing elephant with mahout.
-Run elephant activities with the guests (VIP Guest).
Elephant Camp coordinator, Anantara Golden Triangle Elephant Camp and Resort
2018 – 2019
Guest Service Agent, Anantara Golden Triangle Elephant Camp and Resort
2017 – 2018
Receptionist, Rinlada House
2015 – 2017
ประวัติการฝึกอบรม
มิถุนายน 2559 ถึง ตุลาคม 2559
Thai AirAsia Company Limited
Guest service trainee
ไม่ได้ระบุ
Suvarnabhumi Airport
Catering, Operation Planning Centre, and Head Oce Observation